RCSA Reporting Solution - Risk Management Analytics

Project Overview

The RCSA (Risk Control Self Assessment) Reporting Solution was a comprehensive enterprise reporting system supporting operational risk analytics across the organization. This complex system featured over 20 SSRS reports with custom C# controls, providing critical risk management insights and analytics. The project involved assuming full responsibility for a system previously supported by a team of 5 contractors, requiring immediate optimization and issue resolution.

Key Achievements

• Assumed full responsibility for RCSA reporting solution supporting 20+ SSRS reports
• Replaced team of 5 contractors with single-person support and development
• Developed custom C# controls for advanced reporting functionality
• Optimized and prioritized over 100 outstanding issues and tickets
• Achieved completion of all priority tickets within months
• Developed new reports while maintaining existing report functionality
• Supported complex operational risk analytics across all business areas
• Maintained SQL Server database performance and optimization

Technical Architecture

Core Components

1. SSRS Report Development

   • 20+ complex reports covering all aspects of operational risk analytics
   • Custom report layouts and data visualization
   • Parameter-driven reporting for flexible data analysis
   • Automated report scheduling and distribution

2. Custom C# Controls

   • Advanced custom controls for specialized reporting needs
   • Interactive data visualization components
   • Complex data processing and calculation engines
   • User interface enhancements for report interaction

3. SQL Server Database

   • Optimized database queries for report performance
   • Complex data relationships and joins for risk analytics
   • Data warehouse integration for comprehensive reporting
   • Performance tuning and query optimization

4. Issue Management & Optimization

   • Systematic analysis of 100+ outstanding issues
   • Priority-based ticket resolution and optimization
   • Performance improvement and system stability
   • Documentation and knowledge transfer processes

Business Impact

• Cost Reduction: Replaced 5 contractors with single-person support
• Improved Performance: Optimized system performance and report generation
• Enhanced Reliability: Resolved 100+ issues and improved system stability
• Operational Efficiency: Streamlined reporting processes and reduced support overhead
• Risk Management: Maintained critical risk analytics and reporting capabilities
• Resource Optimization: Achieved significant cost savings while improving service quality

Implementation Results

Before Optimization

• Team of 5 contractors supporting the system
• Over 100 outstanding issues and tickets
• Performance and reliability concerns
• High support costs and resource requirements
• Limited optimization and system improvements

After Optimization

• Single-person support with improved efficiency
• All priority tickets resolved within months
• Optimized system performance and reliability
• Reduced support costs and resource requirements
• Enhanced reporting capabilities and user experience

Technology Stack

• SSRS (SQL Server Reporting Services): Primary reporting platform
• SQL Server: Database management and query optimization
• C#: Custom control development and advanced functionality
• Risk Management: Operational risk analytics and reporting
• Database Optimization: Performance tuning and query optimization

Key Features

Report Development

• 20+ complex reports covering operational risk analytics
• Custom C# controls for advanced functionality
• Parameter-driven reporting for flexible analysis
• Automated scheduling and distribution capabilities

System Optimization

• Issue prioritization and systematic resolution
• Performance tuning and query optimization
• Database optimization for improved report generation
• System stability and reliability improvements

Support & Maintenance

• Single-person support replacing 5-contractor team
• Proactive issue resolution and system monitoring
• Documentation and knowledge management
• Continuous improvement and optimization

Risk Analytics

• Comprehensive risk reporting across all business areas
• Operational risk analytics and insights
• Data visualization and interactive reporting
• Compliance reporting and regulatory requirements

Future Enhancements

• Modern reporting platform migration to true data warehouse solution
• Advanced data visualization and interactive dashboards
• Automated risk monitoring and alerting systems